Protecting Customer Data & Privacy

Learn how to safeguard customer information and stay compliant with data privacy regulations. This course helps small and mid-sized businesses understand how to handle personal data responsibly, prevent data breaches, and build trust through transparent privacy practices. Perfect for teams preparing for GDPR, CCPA, HIPAA, or just strengthening data security fundamentals.

🚀 Your Progress: 0%

0%

What Counts as Customer Data (And Why It Matters)

Understanding What “Customer Data” Really Means

How Data Breaches Hurt Small Businesses

Knowing What Customer Data You Collect (and Why)

Collecting and Storing Customer Data Safely

Smart Data Collection — What to Gather (and What Not To)

Where and How to Store Customer Data Securely

Common Mistakes That Expose Customer Data (And How to Avoid Them)

Sharing and Accessing Data Responsibly

Who Has Access to What (And Why It Matters)

Safe Sharing Practices (Without Slowing Down Work)

Working With Vendors and Third Parties

Privacy and Compliance (Without the Jargon)

What Privacy Means for Your Business

Understanding Privacy Laws (In Plain English)

Writing a Privacy Policy That Customers Understand

Giving Customers Control Over Their Data

Responding to a Data Exposure or Privacy Concern

How to Recognize a Data Breach (Without Needing a Tech Degree)

First Response — What to Do in the First 24 Hours

Notifying Customers and Authorities (If Needed)

Learning and Improving After the Incident